Sales Administration Specialist
Description:
Why join the [...] department?
[function description.....]
As a Sales Administration Specialist you will report to [N+1 Jobtitel] in the [department name] based in Singapore for a Permanent contract.
Key Responsibilities
- Process customer sales orders and ensure timely delivery and invoicing.
- Handle customer inquiries, complaints, and assist in resolving basic service issues.
- Coordinate with warehouse/logistics teams for stock and delivery arrangements.
- Support Demand and Sales teams in order fulfillment, especially for project orders.
- Manage billing tasks and assist in preparing delivery documents and credit/debit notes.
- Help prepare simple shipping and import/export documentation.
- Track backorders and provide delivery updates.
- Support service improvements through feedback and process reviews.
- Ensure tasks are completed in line with company processes and audit requirements.
Job Requirements
- Diploma or equivalent qualification, preferably in Business, Logistics, or related fields.
- 1–3 years of relevant experience in customer service, order processing, or logistics.
- Good communication and coordination skills.
- Proficient in Microsoft Office (Excel, Outlook, Word).
- Familiar with ERP systems such as SAP (preferred but not mandatory).
- Experience supporting project-based orders or B2B customers is an advantage.
- Team player with a proactive and customer-focused attitude.
- Able to work independently and handle multiple tasks in a fast-paced environment.
What we offer?
- Personalized onboarding experience program designed to make your first days smooth
- Opportunities to learn and grow through Hager Group's awarded Hi University.
- Internal career opportunities, over 25% of our recruitments are through internal mobility
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What are the recruitment stages?
- Once your CV has been selected, you will be contacted by a recruiter for an initial phone exchange.
- You will be invited for a first interview with the hiring manager & the recruiter
- A second Interview will be then organized with the N+2 & the HR manager
Our success relies on collective energy. Apply now and power up your future with us!