Project Business Quality Senior Manager (m/f/d)
Shape the Future of Project Business Quality
Join Hager’s High Current Project Business – a strategic growth area focused on tailored large-scale power distribution solutions (800–4000A) across buildings, industry, and infrastructure. In this business area we deliver solutions tailored for our customer project-requirements.
What this role is about
As Project Business Quality Senior Manager you hold end-to-end responsibility for quality performance across the full project lifecycle – from product and system design to installation, commissioning, and after-sales.
As a strategic leadership role, you ensure that customer expectations, compliance requirements, and business objectives are consistently met through strong quality standards, process excellence, and continuous improvement.
At the same time, you:
- act as a strategic partner across functions
- lead effectively in a matrix organization without formal authority
- position quality as a business enabler, not just a control function
Where you make the difference
- Setting the direction
Based on your experience in a project focus environment, you define quality standards, governance, and processes for the entire project lifecycle. - Driving customer excellence
You take ownership of complaints, escalations, and COPQ – and turn issues into sustainable improvements. - Connecting the ecosystem
You work closely with engineering, operations, partners, and customers to ensure quality in real project environments. - Improving what matters
You lead root cause analysis and continuous improvement across regions and projects. - Making quality visible
You establish KPIs, dashboards, and transparency for stakeholders up to top management.
What you bring to the table
You combine strategic thinking with operational credibility.
- Solid background in engineering or quality management in an international, large project-driven & industrial environments
- Strong expertise in certification, risk management, and quality standards (e.g. ISO 9001, CE)
- Experience with COPQ, customer complaints, and field quality
- Confidence with methods like Six Sigma, FMEA, 8D
What really makes the difference:
- You can navigate complexity and stakeholders with ease
- You stay calm and structured in escalations
- You lead with influence, not hierarchy
Why this role is different
This is not about maintaining quality. It´s about building it where it doesn’t fully exist yet.
- A strategic business area with strong growth ambitions
- Direct Reporting to the Vice President Project Business of the Group
- High visibility and exposure across group functions and regions
- Real and direct impact on customers, projects, and business success