Operations and Excellence Quality Director (m/f/d)

Why join the Quality & Environment department?

At Hager Group, we are strongly committed to providing high-quality products that ensure customer safety and satisfaction while actively reducing our carbon footprint. Our dedicated Quality and Environment teams collaborate with R&D, production, and after-sales service to continuously enhance our processes and products. In our innovative and sustainable manufacturing environment, we prioritize resource optimization and waste management to develop eco-responsible solutions. 

By joining our Quality and Environment team, you will contribute to ensuring compliance with current quality standards and environmental regulations, to continuously improving our products and processes, to raising awareness and training Group employees in quality and environmental issues, and to designing and developing sustainable development strategies.  

In the Industrialization department, we are shaping tomorrow’s electrical world. You can too, Join us!

We are looking for a Quality Operations & Excellence Director to lead the End-to-End transformation of our Operations Quality across the Group. This is a high-impact leadership role at the heart of our industrial performance, Quality digitalization journey, and continuous improvement ambitions.

Your mission:

You will lead and shape Operations Quality at scale, ensuring excellence in execution while building the systems, methodologies, and insights that drive sustainable performance. You will play a key role in embedding a zero-defect mindset, strengthening risk management, and accelerating digitalization across our global operations.

Key responsibilities

Lead and transform Operations Quality

Define and deploy the global Operations Quality strategy, driving performance, efficiency and customer satisfaction

Foster a strong quality culture, mobilizing diverse teams across multiple sites and reporting lines

Drive risk management and Cost of Poor Quality (CoPQ) reduction

Elevate manufacturing & logistics quality performance

Lead the transformation from local performance to global excellence across 20+ sites

Partner closely with Plant Managers and Logistics leaders to secure quality performance

Deploy harmonized processes, tools, and digital solutions across factories and warehouses

Ensure robust handover from project to operations and strong supplier quality performance

Drive Quality Excellence & digital transformation

Lead and govern end-to-end quality methodologies, processes, and standards

Accelerate continuous improvement, capability building, and knowledge sharing

Leverage advanced data analytics to drive performance insights

Co-lead the digital transformation of Quality, shaping tools, data governance and end-to-end flows

Contribute to strategic roadmaps

Define and align the Operations Quality and Digital roadmap with business priorities

Contribute to the Group Q&E roadmap and major transformation initiatives

Support key projects and teams to deliver on function commitments

Your Profile

• Engineer / Master’s degree in Engineering, Industrial Engineering, Quality Management, Operations Management, or a comparable technical discipline.
• 10+ years of leadership experience in manufacturing environments, including responsibility for international and multi-site operations. Proven experience leading Quality organizations in complex industrial settings and driving performance improvements across plants, warehouses, and supply chain operations.
• Proven track record as a Quality leader in high-standard industrial environments, with strong expertise in Quality Management Systems, manufacturing quality, supplier quality, risk management, continuous improvement, and Cost of Poor Quality (CoPQ) reduction.
• Ability to operate at both strategic and operational levels, translating business objectives into actionable quality roadmaps while maintaining a strong customer focus and effectively managing internal and external stakeholder relationships.
• Strong leadership and change management capabilities, with a demonstrated ability to influence, engage, develop, and align diverse stakeholders across functions, cultures, geographies, and reporting lines within a matrix organization.
• Fluent in English (C1 level or above); French and German are a plus. Experience working in international environments and leading global transformation initiatives, including digitalization and operational excellence programs, is highly desirable.

Why join us?

• A strategic leadership role with significant impact across 20+ sites
• The opportunity to shape the future of Quality in a transforming global organization
• A unique combination of operations, digitalization, and excellence leadership
• The chance to build capabilities, develop leaders, and create a strong quality culture at scale

What are the recruitment stages? 

• Once your CV has been selected, you will be contacted by a recruiter for an initial phone exchange.
• You will be invited for a first interview with the hiring manager & the recruiter 
• A second Interview will be then organized with the N+2 & the HR manager

Our success relies on collective energy. Apply now and power up your future with us!